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Benefits of using Collection Outsource Agency

Expertise

Our proficiency and experience of debt collection service combined with our valuable source of business know-how helps to generate real revenue and recover bad debts for maintaining a healthier-looking cash flow.

Cost saving

By using a collection outsource agency, certain expenses for recruitment, employment taxes and overhead (e.g. computer, electricity, office space) can be reduced. TAL charges only for collected debts.

Time saving

Choosing a collection outsource agency to handle bad debt saves precious time and resources. This will allow you to focus back on your main business with confidence.

Welcome to Total Alink (Thailand)

Overview

Total Alink (Thailand) Co., Ltd. established as collection outsource agency in November 2011. We provide the excellent and efficiency Debt collection service and realize on client’s good image as a top priority especially the client confidentiality information protection

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Our Mission.

We are committed to providing excellent and efficiency service to serve client’s satisfaction and preserve client’s good image as a top priority.

Our Mission.

We are committed to providing cross border service through our strength operations and systems both inbound and outbound.

Our Mission.

We are providing our staffs with special intensive training courses and use technology in managing service to build the quality services.

Our Quality Service

Staff
TAL feels committed to create a pleasant work environment for our employees’ wellbeing and keep an open communication to build a connection to the organization’s mission, vision and aspirations.

TAL arranges a comprehensive on-the-job training program and takes time to train our employees on every level of our business. Furthermore, we emphasize on enhancing our employees’ knowledge to achieve their highest potential as well as providing growth opportunities for personal and professional development.
Technology and System
TAL develops and provides the latest technology version for hardware and software systems. In addition, we design our own collection support system along with a reliable voice recording system to sustain quality and efficiency.

“Your Data is in good Hands with us.”
Collection Support System
TAL records all collection performances which are ready to send to our clients at any time desired. Despite of it, we copy data over to a protected system and keep extra backups off-site in a secure location. We understand the importance of data protection therefore we are constantly monitoring and improving our system.
Voice Recording System
Voice recordings are wisely selected to use for case studies in training courses to affirm and improve quality in collection service. As a fact, these recordings are also used for evidence to clarify any kind of transaction assignments.
Information Security Management System
Securing client data and information is one of the key to our success. It is our privilege to protect our client information close to our heart. We will keep your data confidentially at all times.

We aim to be the best debt collection outsource agency in Asia

Total Alink (Thailand) Co., Ltd. (Head Office)

1350/227 Thairong Tower, Building B, 13th fl., Pattanakarn Rd.

Suanluang, Suanluang, Bangkok 10250

Tel. 02-853-1300

Fax. 02-062-4468

contact@totalalink.co.th

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